/**
 * WhatsApp Button Pro - Estilos Principales
 * Compatible con PrestaShop 9 + Creative Elements
 * 
 * @author Mad Creative
 * @version 1.0.0
 * 
 * ESTRUCTURA:
 * 1. Variables CSS
 * 2. Reset y Base
 * 3. Wrapper y Posicionamiento
 * 4. Botón Flotante
 * 5. Tamaños y Formas
 * 6. Animaciones
 * 7. Badge
 * 8. Tooltip
 * 9. Popup
 * 10. Lista de Agentes
 * 11. Estados
 * 12. Responsive
 * 13. Utilidades
 */

/* ============================================
   1. VARIABLES CSS
   ============================================ */
:root {
    /* Colores WhatsApp oficiales */
    --wa-green: #25D366;
    --wa-green-dark: #128C7E;
    --wa-green-light: #DCF8C6;
    --wa-teal: #075E54;
    --wa-blue: #34B7F1;
    
    /* Colores del módulo (configurables via inline styles) */
    --wa-btn-bg: var(--wa-green);
    --wa-btn-color: #ffffff;
    --wa-popup-bg: #ffffff;
    --wa-popup-header-bg: var(--wa-green);
    --wa-popup-header-color: #ffffff;
    --wa-text-primary: #111b21;
    --wa-text-secondary: #667781;
    --wa-border-color: #e9edef;
    
    /* Sombras */
    --wa-shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.12), 0 1px 2px rgba(0, 0, 0, 0.24);
    --wa-shadow-md: 0 3px 6px rgba(0, 0, 0, 0.15), 0 2px 4px rgba(0, 0, 0, 0.12);
    --wa-shadow-lg: 0 10px 25px rgba(0, 0, 0, 0.2), 0 6px 10px rgba(0, 0, 0, 0.15);
    --wa-shadow-xl: 0 20px 40px rgba(0, 0, 0, 0.25);
    
    /* Tamaños de botón */
    --wa-btn-size-small: 48px;
    --wa-btn-size-medium: 60px;
    --wa-btn-size-large: 72px;
    
    /* Espaciados */
    --wa-spacing-xs: 4px;
    --wa-spacing-sm: 8px;
    --wa-spacing-md: 16px;
    --wa-spacing-lg: 24px;
    --wa-spacing-xl: 32px;
    
    /* Bordes */
    --wa-radius-sm: 4px;
    --wa-radius-md: 8px;
    --wa-radius-lg: 16px;
    --wa-radius-full: 50%;
    
    /* Transiciones */
    --wa-transition-fast: 150ms ease;
    --wa-transition-normal: 250ms ease;
    --wa-transition-slow: 350ms ease;
    
    /* Z-index */
    --wa-z-button: 99998;
    --wa-z-popup: 99999;
    --wa-z-overlay: 99997;
    --wa-z-tooltip: 99996;
}

/* ============================================
   2. RESET Y BASE
   ============================================ */
.whatsapp-wrapper,
.whatsapp-wrapper *,
.whatsapp-wrapper *::before,
.whatsapp-wrapper *::after {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

.whatsapp-wrapper {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;
    font-size: 14px;
    line-height: 1.5;
    color: var(--wa-text-primary);
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

.whatsapp-wrapper button {
    font-family: inherit;
    font-size: inherit;
    cursor: pointer;
    border: none;
    background: none;
}

.whatsapp-wrapper a {
    text-decoration: none;
    color: inherit;
}

.whatsapp-wrapper ul {
    list-style: none;
}

.whatsapp-wrapper img {
    max-width: 100%;
    height: auto;
    display: block;
}

.whatsapp-wrapper svg {
    display: block;
    flex-shrink: 0;
}

/* ============================================
   3. WRAPPER Y POSICIONAMIENTO
   ============================================ */
.whatsapp-wrapper {
    position: fixed;
    z-index: var(--wa-z-button);
    pointer-events: none;
}

/* Posiciones */
.whatsapp-position-bottom-right {
    bottom: var(--wa-spacing-lg);
    right: var(--wa-spacing-lg);
}

.whatsapp-position-bottom-left {
    bottom: var(--wa-spacing-lg);
    left: var(--wa-spacing-lg);
}

.whatsapp-position-middle-right {
    top: 50%;
    right: var(--wa-spacing-lg);
    transform: translateY(-50%);
}

.whatsapp-position-middle-left {
    top: 50%;
    left: var(--wa-spacing-lg);
    transform: translateY(-50%);
}

/* Todos los elementos interactivos recuperan pointer-events */
.whatsapp-wrapper > * {
    pointer-events: auto;
}

/* ============================================
   4. BOTÓN FLOTANTE
   ============================================ */
.whatsapp-float-btn {
    position: relative;
    display: flex;
    align-items: center;
    justify-content: center;
    width: var(--wa-btn-size-medium);
    height: var(--wa-btn-size-medium);
    background-color: var(--wa-btn-bg);
    color: var(--wa-btn-color);
    border-radius: var(--wa-radius-full);
    box-shadow: var(--wa-shadow-lg);
    transition: 
        transform var(--wa-transition-normal),
        box-shadow var(--wa-transition-normal),
        background-color var(--wa-transition-normal);
    outline: none;
}

.whatsapp-float-btn:hover {
    transform: scale(1.1);
    box-shadow: var(--wa-shadow-xl);
    background-color: var(--wa-green-dark);
}

.whatsapp-float-btn:focus-visible {
    outline: 3px solid var(--wa-blue);
    outline-offset: 3px;
}

.whatsapp-float-btn:active {
    transform: scale(0.95);
}

/* Icono dentro del botón */
.whatsapp-float-btn .whatsapp-icon {
    width: 55%;
    height: 55%;
    transition: transform var(--wa-transition-normal);
}

.whatsapp-float-btn:hover .whatsapp-icon {
    transform: scale(1.05);
}

/* ============================================
   5. TAMAÑOS Y FORMAS
   ============================================ */

/* --- Tamaños --- */
.whatsapp-size-small {
    width: var(--wa-btn-size-small);
    height: var(--wa-btn-size-small);
}

.whatsapp-size-medium {
    width: var(--wa-btn-size-medium);
    height: var(--wa-btn-size-medium);
}

.whatsapp-size-large {
    width: var(--wa-btn-size-large);
    height: var(--wa-btn-size-large);
}

/* --- Formas --- */
.whatsapp-shape-circle {
    border-radius: var(--wa-radius-full);
}

.whatsapp-shape-rounded {
    border-radius: var(--wa-radius-lg);
}

.whatsapp-shape-square {
    border-radius: var(--wa-radius-md);
}

/* ============================================
   6. ANIMACIONES
   ============================================ */

/* Pulso */
@keyframes wa-pulse {
    0%, 100% {
        transform: scale(1);
        box-shadow: var(--wa-shadow-lg);
    }
    50% {
        transform: scale(1.05);
        box-shadow: var(--wa-shadow-xl);
    }
}

.whatsapp-anim-pulse {
    animation: wa-pulse 2s ease-in-out infinite;
}

.whatsapp-anim-pulse:hover {
    animation: none;
}

/* Rebote */
@keyframes wa-bounce {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }
    40% {
        transform: translateY(-15px);
    }
    60% {
        transform: translateY(-8px);
    }
}

.whatsapp-anim-bounce {
    animation: wa-bounce 2s ease infinite;
}

.whatsapp-anim-bounce:hover {
    animation: none;
}

/* Sacudida (shake) */
@keyframes wa-shake {
    0%, 100% { transform: rotate(0deg); }
    10%, 30%, 50%, 70%, 90% { transform: rotate(-5deg); }
    20%, 40%, 60%, 80% { transform: rotate(5deg); }
}

.whatsapp-anim-shake {
    animation: wa-shake 3s ease-in-out infinite;
}

.whatsapp-anim-shake:hover {
    animation: none;
}

/* Latido */
@keyframes wa-heartbeat {
    0%, 100% { transform: scale(1); }
    14% { transform: scale(1.15); }
    28% { transform: scale(1); }
    42% { transform: scale(1.15); }
    70% { transform: scale(1); }
}

.whatsapp-anim-heartbeat {
    animation: wa-heartbeat 2.5s ease-in-out infinite;
}

.whatsapp-anim-heartbeat:hover {
    animation: none;
}

/* Ninguna animación */
.whatsapp-anim-none {
    animation: none;
}

/* ============================================
   7. BADGE
   ============================================ */
.whatsapp-badge {
    position: absolute;
    top: -4px;
    right: -4px;
    min-width: 20px;
    height: 20px;
    padding: 0 6px;
    background-color: #ff3b30;
    color: #ffffff;
    font-size: 11px;
    font-weight: 600;
    line-height: 20px;
    text-align: center;
    border-radius: 10px;
    box-shadow: 0 2px 4px rgba(255, 59, 48, 0.4);
    animation: wa-badge-pop 0.3s ease;
}

@keyframes wa-badge-pop {
    0% { transform: scale(0); }
    50% { transform: scale(1.2); }
    100% { transform: scale(1); }
}

/* ============================================
   8. TOOLTIP
   ============================================ */
.whatsapp-tooltip {
    position: absolute;
    display: flex;
    align-items: center;
    opacity: 0;
    visibility: hidden;
    transform: translateX(10px);
    transition: 
        opacity var(--wa-transition-normal),
        visibility var(--wa-transition-normal),
        transform var(--wa-transition-normal);
}

/* Posición del tooltip según posición del botón */
.whatsapp-position-bottom-right .whatsapp-tooltip,
.whatsapp-position-middle-right .whatsapp-tooltip {
    right: calc(100% + var(--wa-spacing-md));
    flex-direction: row-reverse;
}

.whatsapp-position-bottom-left .whatsapp-tooltip,
.whatsapp-position-middle-left .whatsapp-tooltip {
    left: calc(100% + var(--wa-spacing-md));
    flex-direction: row;
    transform: translateX(-10px);
}

.whatsapp-tooltip.whatsapp-tooltip-visible {
    opacity: 1;
    visibility: visible;
    transform: translateX(0);
}

.whatsapp-tooltip-text {
    display: inline-block;
    padding: var(--wa-spacing-sm) var(--wa-spacing-md);
    background-color: var(--wa-text-primary);
    color: #ffffff;
    font-size: 13px;
    font-weight: 500;
    white-space: nowrap;
    border-radius: var(--wa-radius-md);
    box-shadow: var(--wa-shadow-md);
}

.whatsapp-tooltip-arrow {
    width: 0;
    height: 0;
    border-style: solid;
}

.whatsapp-position-bottom-right .whatsapp-tooltip-arrow,
.whatsapp-position-middle-right .whatsapp-tooltip-arrow {
    border-width: 6px 0 6px 8px;
    border-color: transparent transparent transparent var(--wa-text-primary);
}

.whatsapp-position-bottom-left .whatsapp-tooltip-arrow,
.whatsapp-position-middle-left .whatsapp-tooltip-arrow {
    border-width: 6px 8px 6px 0;
    border-color: transparent var(--wa-text-primary) transparent transparent;
}

/* ============================================
   9. POPUP
   ============================================ */
.whatsapp-popup {
    position: absolute;
    width: 340px;
    max-width: calc(100vw - 48px);
    background-color: var(--wa-popup-bg);
    border-radius: var(--wa-radius-lg);
    box-shadow: var(--wa-shadow-xl);
    overflow: hidden;
    opacity: 0;
    visibility: hidden;
    transform: scale(0.9) translateY(20px);
    transform-origin: bottom right;
    transition: 
        opacity var(--wa-transition-normal),
        visibility var(--wa-transition-normal),
        transform var(--wa-transition-normal);
    z-index: var(--wa-z-popup);
}

/* Posición del popup según posición del wrapper */
.whatsapp-position-bottom-right .whatsapp-popup {
    bottom: calc(100% + var(--wa-spacing-md));
    right: 0;
    transform-origin: bottom right;
}

.whatsapp-position-bottom-left .whatsapp-popup {
    bottom: calc(100% + var(--wa-spacing-md));
    left: 0;
    transform-origin: bottom left;
}

.whatsapp-position-middle-right .whatsapp-popup {
    bottom: auto;
    top: 50%;
    right: calc(100% + var(--wa-spacing-md));
    transform: scale(0.9) translateY(-50%);
    transform-origin: center right;
}

.whatsapp-position-middle-left .whatsapp-popup {
    bottom: auto;
    top: 50%;
    left: calc(100% + var(--wa-spacing-md));
    transform: scale(0.9) translateY(-50%);
    transform-origin: center left;
}

/* Popup abierto */
.whatsapp-popup.whatsapp-popup-open,
.whatsapp-popup.whatsapp-popup-visible {
    opacity: 1;
    visibility: visible;
    transform: scale(1) translateY(0);
}

.whatsapp-position-middle-right .whatsapp-popup.whatsapp-popup-open,
.whatsapp-position-middle-left .whatsapp-popup.whatsapp-popup-open,
.whatsapp-position-middle-right .whatsapp-popup.whatsapp-popup-visible,
.whatsapp-position-middle-left .whatsapp-popup.whatsapp-popup-visible {
    transform: scale(1) translateY(-50%);
}

/* --- Header del Popup --- */
.whatsapp-popup-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: var(--wa-spacing-md);
    padding: var(--wa-spacing-lg);
    background-color: var(--wa-popup-header-bg);
    color: var(--wa-popup-header-color);
}

.whatsapp-popup-header-content {
    flex: 1;
    min-width: 0;
}

.whatsapp-popup-title {
    font-size: 18px;
    font-weight: 600;
    line-height: 1.3;
    margin: 0 0 4px 0;
}

.whatsapp-popup-subtitle {
    font-size: 13px;
    opacity: 0.9;
    margin: 0;
}

.whatsapp-popup-close {
    flex-shrink: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 32px;
    height: 32px;
    color: inherit;
    opacity: 0.8;
    border-radius: var(--wa-radius-full);
    transition: 
        opacity var(--wa-transition-fast),
        background-color var(--wa-transition-fast);
}

.whatsapp-popup-close:hover {
    opacity: 1;
    background-color: rgba(255, 255, 255, 0.15);
}

.whatsapp-popup-close svg {
    width: 20px;
    height: 20px;
}

/* --- Body del Popup --- */
.whatsapp-popup-body {
    max-height: 300px;
    overflow-y: auto;
    overscroll-behavior: contain;
}

/* Scrollbar personalizado */
.whatsapp-popup-body::-webkit-scrollbar {
    width: 6px;
}

.whatsapp-popup-body::-webkit-scrollbar-track {
    background: var(--wa-border-color);
}

.whatsapp-popup-body::-webkit-scrollbar-thumb {
    background-color: #c1c1c1;
    border-radius: 3px;
}

/* --- Footer del Popup --- */
.whatsapp-popup-footer {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: var(--wa-spacing-sm) var(--wa-spacing-md);
    background-color: #f0f2f5;
    border-top: 1px solid var(--wa-border-color);
}

.whatsapp-powered {
    display: flex;
    align-items: center;
    gap: 4px;
    font-size: 11px;
    color: var(--wa-text-secondary);
}

.whatsapp-footer-icon {
    width: 14px;
    height: 14px;
    opacity: 0.7;
}

/* ============================================
   10. LISTA DE AGENTES
   ============================================ */
.whatsapp-agents-list {
    padding: var(--wa-spacing-sm) 0;
}

.whatsapp-agent-item {
    border-bottom: 1px solid var(--wa-border-color);
}

.whatsapp-agent-item:last-child {
    border-bottom: none;
}

.whatsapp-agent-link {
    display: flex;
    align-items: center;
    gap: var(--wa-spacing-md);
    padding: var(--wa-spacing-md);
    transition: background-color var(--wa-transition-fast);
}

.whatsapp-agent-link:hover {
    background-color: #f5f6f6;
}

.whatsapp-agent-link:focus-visible {
    outline: 2px solid var(--wa-green);
    outline-offset: -2px;
}

/* Avatar */
.whatsapp-agent-avatar {
    position: relative;
    flex-shrink: 0;
    width: 48px;
    height: 48px;
}

.whatsapp-agent-img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    border-radius: var(--wa-radius-full);
}

.whatsapp-agent-avatar-placeholder {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    height: 100%;
    background-color: #dfe5e7;
    border-radius: var(--wa-radius-full);
    color: #8696a0;
}

.whatsapp-agent-avatar-placeholder svg {
    width: 60%;
    height: 60%;
}

/* Indicador de estado */
.whatsapp-agent-status {
    position: absolute;
    bottom: 2px;
    right: 2px;
    width: 12px;
    height: 12px;
    border-radius: var(--wa-radius-full);
    border: 2px solid var(--wa-popup-bg);
}

.whatsapp-status-online {
    background-color: var(--wa-green);
}

.whatsapp-status-offline {
    background-color: #8696a0;
}

/* Info del agente */
.whatsapp-agent-info {
    flex: 1;
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: 2px;
}

.whatsapp-agent-name {
    font-size: 15px;
    font-weight: 500;
    color: var(--wa-text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.whatsapp-agent-dept {
    font-size: 13px;
    color: var(--wa-text-secondary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* Icono de acción */
.whatsapp-agent-action {
    flex-shrink: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    color: var(--wa-green);
    background-color: var(--wa-green-light);
    border-radius: var(--wa-radius-full);
    transition: 
        background-color var(--wa-transition-fast),
        transform var(--wa-transition-fast);
}

.whatsapp-agent-action svg {
    width: 20px;
    height: 20px;
}

.whatsapp-agent-link:hover .whatsapp-agent-action {
    background-color: var(--wa-green);
    color: #ffffff;
    transform: scale(1.1);
}

/* Contacto directo (sin agentes) */
.whatsapp-direct-contact {
    padding: var(--wa-spacing-xl);
    text-align: center;
}

.whatsapp-direct-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--wa-spacing-sm);
    padding: var(--wa-spacing-md) var(--wa-spacing-xl);
    background-color: var(--wa-green);
    color: #ffffff;
    font-size: 15px;
    font-weight: 500;
    border-radius: var(--wa-radius-lg);
    box-shadow: var(--wa-shadow-md);
    transition: 
        background-color var(--wa-transition-fast),
        transform var(--wa-transition-fast),
        box-shadow var(--wa-transition-fast);
}

.whatsapp-direct-btn:hover {
    background-color: var(--wa-green-dark);
    transform: translateY(-2px);
    box-shadow: var(--wa-shadow-lg);
}

.whatsapp-direct-btn:focus-visible {
    outline: 3px solid var(--wa-blue);
    outline-offset: 2px;
}

.whatsapp-direct-icon {
    width: 24px;
    height: 24px;
}

/* ============================================
   11. ESTADOS
   ============================================ */

/* Agente no disponible */
.whatsapp-agent-offline {
    opacity: 0.7;
}

.whatsapp-agent-offline .whatsapp-agent-action {
    background-color: #e9edef;
    color: var(--wa-text-secondary);
}

.whatsapp-agent-offline .whatsapp-agent-link:hover .whatsapp-agent-action {
    background-color: #dfe5e7;
    color: var(--wa-text-secondary);
    transform: none;
}

/* Mensaje fuera de horario */
.whatsapp-offline-msg {
    position: absolute;
    min-width: 240px;
    max-width: 300px;
    padding: var(--wa-spacing-md);
    background-color: var(--wa-text-primary);
    color: #ffffff;
    font-size: 13px;
    border-radius: var(--wa-radius-md);
    box-shadow: var(--wa-shadow-lg);
    opacity: 0;
    visibility: hidden;
    transform: translateY(10px);
    transition: 
        opacity var(--wa-transition-normal),
        visibility var(--wa-transition-normal),
        transform var(--wa-transition-normal);
}

.whatsapp-position-bottom-right .whatsapp-offline-msg {
    bottom: calc(100% + var(--wa-spacing-md));
    right: 0;
}

.whatsapp-position-bottom-left .whatsapp-offline-msg {
    bottom: calc(100% + var(--wa-spacing-md));
    left: 0;
}

.whatsapp-offline-msg.whatsapp-offline-visible {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.whatsapp-offline-msg p {
    margin: 0;
}

/* Overlay */
.whatsapp-overlay {
    position: fixed;
    inset: 0;
    background-color: rgba(0, 0, 0, 0.4);
    z-index: var(--wa-z-overlay);
    opacity: 0;
    visibility: hidden;
    transition: 
        opacity var(--wa-transition-normal),
        visibility var(--wa-transition-normal);
}

.whatsapp-overlay.whatsapp-overlay-visible {
    opacity: 1;
    visibility: visible;
}

/* ============================================
   12. RESPONSIVE
   ============================================ */

/* Tablet y móvil */
@media (max-width: 768px) {
    :root {
        --wa-spacing-lg: 16px;
    }
    
    .whatsapp-popup {
        width: 320px;
    }
    
    .whatsapp-popup-body {
        max-height: 250px;
    }
    
    /* En móvil, popup siempre desde abajo */
    .whatsapp-position-middle-right .whatsapp-popup,
    .whatsapp-position-middle-left .whatsapp-popup {
        position: fixed;
        bottom: 80px;
        top: auto;
        right: var(--wa-spacing-lg);
        left: auto;
        transform: scale(0.9) translateY(20px);
        transform-origin: bottom right;
    }
    
    .whatsapp-position-middle-right .whatsapp-popup.whatsapp-popup-open,
    .whatsapp-position-middle-left .whatsapp-popup.whatsapp-popup-open,
    .whatsapp-position-middle-right .whatsapp-popup.whatsapp-popup-visible,
    .whatsapp-position-middle-left .whatsapp-popup.whatsapp-popup-visible {
        transform: scale(1) translateY(0);
    }
}

/* Móvil pequeño */
@media (max-width: 480px) {
    .whatsapp-popup {
        position: fixed !important;
        bottom: 0 !important;
        left: 0 !important;
        right: 0 !important;
        top: auto !important;
        width: 100% !important;
        max-width: 100% !important;
        border-radius: var(--wa-radius-lg) var(--wa-radius-lg) 0 0;
        transform: translateY(100%) !important;
        transform-origin: bottom center;
        /* Asegurar que el popup esté por encima de todo en móvil */
        z-index: 999999 !important;
    }

    .whatsapp-popup.whatsapp-popup-open,
    .whatsapp-popup.whatsapp-popup-visible {
        transform: translateY(0) !important;
        opacity: 1 !important;
        visibility: visible !important;
    }

    .whatsapp-popup-body {
        max-height: 60vh;
    }

    /* Overlay también necesita z-index alto en móvil */
    .whatsapp-overlay.whatsapp-overlay-visible {
        z-index: 999998 !important;
    }

    /*
     * NOTA: Se eliminó el override de posición del wrapper.
     * Los márgenes configurados en el BO (generateDynamicCSS) son la fuente de verdad.
     */

    /* Tooltip oculto en móvil */
    .whatsapp-tooltip {
        display: none !important;
    }
}

/* Modo oscuro (respeta preferencias del sistema) */
@media (prefers-color-scheme: dark) {
    .whatsapp-popup {
        --wa-popup-bg: #1f2c33;
        --wa-text-primary: #e9edef;
        --wa-text-secondary: #8696a0;
        --wa-border-color: #2a3942;
    }
    
    .whatsapp-popup-footer {
        background-color: #182229;
    }
    
    .whatsapp-agent-link:hover {
        background-color: #2a3942;
    }
    
    .whatsapp-agent-avatar-placeholder {
        background-color: #2a3942;
        color: #8696a0;
    }
    
    .whatsapp-tooltip-text {
        background-color: #e9edef;
        color: #1f2c33;
    }
    
    .whatsapp-position-bottom-right .whatsapp-tooltip-arrow,
    .whatsapp-position-middle-right .whatsapp-tooltip-arrow {
        border-color: transparent transparent transparent #e9edef;
    }
    
    .whatsapp-position-bottom-left .whatsapp-tooltip-arrow,
    .whatsapp-position-middle-left .whatsapp-tooltip-arrow {
        border-color: transparent #e9edef transparent transparent;
    }
}

/* Reduce motion para accesibilidad */
@media (prefers-reduced-motion: reduce) {
    .whatsapp-wrapper *,
    .whatsapp-wrapper *::before,
    .whatsapp-wrapper *::after {
        animation-duration: 0.01ms !important;
        animation-iteration-count: 1 !important;
        transition-duration: 0.01ms !important;
    }
    
    .whatsapp-anim-pulse,
    .whatsapp-anim-bounce,
    .whatsapp-anim-shake,
    .whatsapp-anim-heartbeat {
        animation: none !important;
    }
}

/* ============================================
   13. UTILIDADES
   ============================================ */

/* Ocultar visualmente pero accesible para screen readers */
.whatsapp-sr-only {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    padding: 0 !important;
    margin: -1px !important;
    overflow: hidden !important;
    clip: rect(0, 0, 0, 0) !important;
    white-space: nowrap !important;
    border: 0 !important;
}

/* Estado de carga */
.whatsapp-loading {
    position: relative;
    pointer-events: none;
}

.whatsapp-loading::after {
    content: '';
    position: absolute;
    inset: 0;
    background: rgba(255, 255, 255, 0.7);
    display: flex;
    align-items: center;
    justify-content: center;
}

/* Spinner de carga */
@keyframes wa-spin {
    to { transform: rotate(360deg); }
}

.whatsapp-spinner {
    width: 24px;
    height: 24px;
    border: 2px solid var(--wa-border-color);
    border-top-color: var(--wa-green);
    border-radius: var(--wa-radius-full);
    animation: wa-spin 0.8s linear infinite;
}

/* Focus visible global */
.whatsapp-wrapper :focus:not(:focus-visible) {
    outline: none;
}

/* ===================================== */
/* OVERLAY */
/* ===================================== */

.whatsapp-overlay {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.4);
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.3s ease, visibility 0.3s ease;
    z-index: var(--wa-z-index, 999998);
    cursor: pointer;
}

.whatsapp-overlay.whatsapp-overlay-visible {
    opacity: 1;
    visibility: visible;
}

/* ===================================== */
/* SCROLL HIDE ANIMATION */
/* ===================================== */

.whatsapp-wrapper {
    transition: opacity 0.3s ease, visibility 0.3s ease, transform 0.3s ease;
}

.whatsapp-wrapper.whatsapp-hidden-scroll {
    opacity: 0;
    visibility: hidden;
    transform: translateY(20px);
    pointer-events: none;
}

/* ===================================== */
/* POPUP MINIMIZED STATE */
/* ===================================== */

.whatsapp-popup.whatsapp-popup-minimized {
    opacity: 0;
    visibility: hidden;
    transform: scale(0.9) translateY(10px);
}

/* ===================================== */
/* ENHANCED ACCESSIBILITY */
/* ===================================== */

/* Focus visible mejorado */
.whatsapp-wrapper :focus-visible {
    outline: 2px solid var(--wa-green);
    outline-offset: 2px;
}

/* Reducir movimiento si el usuario lo prefiere */
@media (prefers-reduced-motion: reduce) {
    .whatsapp-wrapper,
    .whatsapp-popup,
    .whatsapp-overlay,
    .whatsapp-float-button {
        transition: none !important;
        animation: none !important;
    }
}

/* Print: ocultar el widget */
@media print {
    .whatsapp-wrapper,
    .whatsapp-overlay {
        display: none !important;
    }
}

/* ===================================== */
/* FIX PARA iOS - position fixed issues */
/* ===================================== */

/* iOS tiene problemas con position: fixed cuando hay transform en ancestros */
@supports (-webkit-touch-callout: none) {
    /* Solo iOS */
    .whatsapp-popup.whatsapp-popup-visible {
        -webkit-transform: translateY(0) !important;
        transform: translateY(0) !important;
        -webkit-backface-visibility: hidden;
        backface-visibility: hidden;
    }

    @media (max-width: 480px) {
        .whatsapp-popup {
            /* Forzar nuevo contexto de apilamiento en iOS */
            -webkit-transform: translate3d(0, 100%, 0);
            transform: translate3d(0, 100%, 0);
            will-change: transform;
        }

        .whatsapp-popup.whatsapp-popup-visible {
            -webkit-transform: translate3d(0, 0, 0) !important;
            transform: translate3d(0, 0, 0) !important;
        }
    }
}

/* Touch action para mejor respuesta en móviles */
.whatsapp-float-btn,
.whatsapp-popup-close,
.whatsapp-agent-link,
.whatsapp-direct-btn {
    -webkit-tap-highlight-color: transparent;
    touch-action: manipulation;
}